Earlier this week, an advisor of mine asked me to aid in marketing efforts for an independently organized Haiti Relief benefit concert, taking place at Texas A&M on February 12. I was specifically recruited for my social media skills – and what better way to reach students than on a community where they spend most of their time? Facebook. That’s a no brainer.
My strategy –
- Build a Facebook fan page for the event: I can keep followers up-to-date with ease and I prefer fan pages to groups. With groups, members have to check back for updates but with pages, members see activity on their news feed. Also, once your group (or Facebook event) has a certain # of members, you can no longer send out a mass message. In the case of large events & large groups, fan pages allow the admin to send a Page update to all fans.
- Give fans information about WHERE their ticket money is going: The proceeds of the event go to UNICEF, an organization that gives help to unaccompanied children. For me, knowing that my $10 is going to poor and helpless children will make me want to buy a ticket – and maybe even motivate me to become more active with UNICEF. I spent about an hour on the UNICEF site, gathering fast facts about their efforts, their people, and stories of personal experiences found in the UNICEF blog. With this information, I created about 20 micro blogs that are to go out over the Fan page every two hours/day. My goal here is to educate and motivate.
- Give the people MUSIC: There are 19…yes that’s n-i-n-e-t-e-e-n bands playing at the event on Friday. It is a benefit concert. What better way to convince the public to attend your event than to let them know they did not pay to listen to 5 hours of crappy music? I googled all the acts, found their MySpace URLs, and created another list of micro blogs to go out over the fan page.
- Photographic evidence: You know those ASPCA television advertisements, with spokesperson Sarah McLachlan? The ones that show tear filled eyes of sweet, helpless puppies asking you to save them? Every since those commercials came out I have wanted to help an animal. The commercial pulled at my heart-strings and gave me photographic evidence that there is a problem. My goal is to create the same emotion in the fans by posting photographs from the Haiti disaster on the fan page.
Pretty solid plan, if I do say so myself.
According to the event coordinator, that wasn’t the kind of “social media marketing” they recruited me to do.
That same night, the coordinator chatted me and instructed me to: randomly chat online friends and tell them to join the event group & change their profile picture to the event image. IMO, this was an outrageous request.
Waiting in my inbox the next morning was a message from the event coordinator which read: “Have you been invited to the fan page of “I bet I can get more A&M fans than UT by Date? (Yes, I have received about 5 of those requests, and have ignored every one of them.) There’s so many of those that come now and then and what’s interesting is that people invite and invite and invite, like if I ignore it…I’ll get it back a minute later from another person. And no one asked those people to personally do the inviting, it’s just the name page and the dare…Should we work with something like I bet I can find more Aggies that care about Haiti than UT ppl by Feb. 12?“
Absolutely not.
Later that day, I received another message from the coordinator: “Total number of invited people to the event is: 15464 as of now. Would you please take care of bumping it up to 20,000? It’s 4.5 thousand people you gotta find, 5 popular friends (LOL) inviting their friends can get that result.”
At this point, I had to tell the coordinator that I did not sign up for that. I wanted to help in the marketing strategy, not in guerrilla recruitment.
This case reinforced a few of my social media values & beliefs:
1. Social Media is NOT a numbers game.
2. Give your audience as much as you expect them to give you.
3. Answer their unasked questions.
4. Create a community, not an advertisement.
Anything else I am missing from that list? How do you use Facebook to promote a product, brand, or event? What do you think of my proposed strategy?
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The Aggie Haiti Relief concert is happening Friday, February 12, from 6pm – 11pm in Rudder Auditorium. $10 tickets may be purchased through the MSC Box Office. All proceeds from the event go to UNICEF in coordination with their Haiti Relief Efforts.
To give to UNICEF, visit http://tinyurl.com/ya6kpzm.
For all other Texas A&M Haiti Relief efforts, visit http://haiti.tamu.edu.